If you are not fully satisfied with your purchase, you may request a return within 30 days of receiving your order.
Eligibility for Returns
To qualify for a return, items must be:
- Unused and in original condition
- Returned with all original packaging, inserts, and accessories
- Free from signs of wear, damage, or alteration
Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
Approved refunds are issued to your original payment method.
Please allow 7–10 business days for the refund to appear in your account.
Shipping fees are non-refundable, unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please notify us within 48 hours and include photos of the item and packaging. We will arrange a replacement or full refund, including shipping costs.
How to Start a Return
Email us at {luxara23gmail.com} with the subject line: Return Request – Order #[Order Number]
Include:
- Your order number
- Item(s) you wish to return
- Reason for return
- Photos (if item is damaged/incorrect)
We will reply with full return instructions and next steps.
If you have any questions, please contact us at luxara23@.com.
We are committed to ensuring a smooth and positive experience with ADA.